Terms & Conditions
Last Updated: November 20, 2025
Welcome to the East Bay Arbor website. By accessing or using our site, you agree to the following Terms & Conditions.
Please read them carefully.
1. General Information
This website is operated by East Bay Arbor, providing tree services, pruning, removals, yard cleanups, and related arbor care services in the Bay Area.
By using our website, you confirm that you are at least 18 years old.
2. Services
East Bay Arbor provides:
- Tree removal
- Tree pruning & trimming
- Stump grinding
- Yard cleanup
Service availability is subject to weather, safety considerations, and job site conditions.
Quotes provided (via email, text, or form) are estimates and may be adjusted based on on-site evaluation.
3. User Responsibilities
By using our site or requesting services, you agree to:
- Provide accurate information
- Ensure property access for scheduled services
- Disclose any hazards such as utility lines, unstable trees, or restricted areas
- Follow written or verbal safety instructions during service operations
4. Payments
Payment terms will be outlined at the time of service.
Invoices must be paid in full upon job completion unless otherwise agreed in writing.
We reserve the right to request a deposit for large projects.
5. Cancellations & Rescheduling
You may reschedule or cancel your service by contacting us.
Short-notice cancellations (less than 24 hours) may incur a fee if preparation or travel has already occurred.
Severe weather or safety concerns may require us to reschedule.
6. Property Damage & Liability
East Bay Arbor takes precautions to protect property.
However, we are not responsible for:
- Pre-existing tree instability
- Underground utilities not marked or disclosed
- Damage resulting from hazardous or unpredictable tree conditions
- Issues caused by client-provided misinformation
Clients must notify us of sprinklers, drainage lines, power lines, or irrigation systems before work begins.
7. Intellectual Property
All content on our website, including text, images, graphics, logos, and layout, is the property of East Bay Arbor
and may not be copied, reproduced, or distributed without written permission.
8. Third-Party Links
We may include links to external websites.
We are not responsible for their content or actions.
9. No Guarantee or Warranty
Information on our website is for general reference only.
We do not guarantee:
- Results from services
- Website accuracy
- Uninterrupted access
Service outcomes may vary depending on tree condition, safety factors, and environmental conditions.
10. Limitation of Liability
To the fullest extent allowed by California law, East Bay Arbor is not liable for:
- Indirect or incidental damages
- Loss of income, business, or data
- Issues arising from misuse of our website
Your sole remedy is to stop using the site.
11. Indemnification
You agree to indemnify and hold East Bay Arbor harmless from any claims, damages, or expenses arising from:
- Misuse of our website
- Violations of these Terms & Conditions
- Negligence or misinformation provided by you regarding your property
12. Changes to These Terms
East Bay Arbor may update these Terms at any time.
The updated version will be posted on this page with a new “Last Updated” date.
13. Contact Us
For questions about these Terms:
East Bay Arbor
26550 Colette St., Hayward, CA 94544